Pricing Fundamentals

The True Labor Cost Per Hour: Calculating Your "Invisible" Work Time

You think you're earning $25/hour making jewelry. But after tracking photography, customer emails, packaging, shipping, and social media, you're actually working 22 hours per week—not 10. Your true rate? $11.36/hour. Here's how to calculate and fix it.

By Nick JainJanuary 10, 202514 min read

The 10 Hours That Became 22 Hours

Maria makes handmade earrings. She tracks production time meticulously: 10 hours per week at $25/hour = $250 labor cost in her pricing. But when she tracked ALL her time for one month, she discovered she spent 12 additional hours on photography (3 hrs), responding to customer questions (2.5 hrs), creating listings (2 hrs), packaging orders (2 hrs), shipping runs (1.5 hrs), and bookkeeping (1 hr). Her actual hourly rate: $250 ÷ 22 hours = $11.36/hour—less than half her target.

Labor is the largest cost component in handmade businesses, typically representing 50-70% of total product cost. Yet it's also the most systematically underestimated expense because makers only track visible production time while ignoring the dozens of hours spent on "invisible" work—photography, customer service, marketing, packing, shipping, and administrative tasks.

This invisible work isn't optional overhead you can eliminate. It's the essential infrastructure of running a business. When you don't account for it in your pricing, you're working for free. This guide shows you how to calculate true labor costs, identify where time disappears, and price products to actually earn your target hourly rate.

What is True Labor Cost?

The comprehensive hourly cost of operating a handmade business, calculated by dividing total desired annual income by all hours worked including production, photography, listing creation, customer service, shipping, marketing, and administrative tasks. Unlike simple production labor (only hands-on making time), true labor cost accounts for the 40-55% of business hours spent on non-production activities essential to generating sales.

How do I calculate true labor cost for handmade products?

Calculate true labor cost by tracking ALL business hours for 2-4 weeks including production, photography, customer emails, social media, shipping, and admin work. Divide your target annual income by total annual hours to get your required hourly rate, then multiply by production hours per product. Formula: (Target Annual Income ÷ Total Annual Hours) × Production Hours Per Item = True Labor Cost. Example: $52,000 target ÷ 2,080 hours = $25/hour required rate. If a mug takes 2 hours to make but you spend 3.2 total hours per product on average, labor cost is $80 (not $50).

The Anatomy of Invisible Work Time

Time Tracking Reality Check: Where Your Hours Actually Go

For every 10 hours of production, handmade sellers spend 6-12 hours on non-production work. Here's the breakdown most makers miss:

Weekly Time Breakdown (Typical 22-Hour/Week Maker):

Production Time:
Hands-on making10 hours (45%)

The only time most makers include in pricing

Photography & Listings:
Photo sessions & editing2.5 hrs
Writing listings & descriptions1 hr
Subtotal:3.5 hours (16%)
Fulfillment:
Packaging products2 hrs
Printing labels & shipping1.5 hrs
Post office runs0.5 hrs
Subtotal:4 hours (18%)
Customer Service:
Pre-sale questions1 hr
Order updates & communication0.5 hrs
Returns & issue resolution0.5 hrs
Subtotal:2 hours (9%)
Marketing:
Social media posts1.5 hrs
Email marketing0.5 hrs
Subtotal:2 hours (9%)
Administrative:
Bookkeeping & finances0.5 hrs
Inventory management0.5 hrs
Material sourcing & ordering0.5 hrs
Subtotal:1.5 hours (7%)

The Math That Matters:

What You Think (Production Only):

Production hours:10 hrs/week
Target rate:$25/hour
Units produced:20 items
Labor per item:$12.50

Reality (All Time Tracked):

Total hours:22 hrs/week
Target rate:$25/hour
Units produced:20 items
Labor per item:$27.50

Underpricing by $15 per item = $300/week = $15,600/year in lost income

The True Labor Cost Formula

Step-by-Step: Calculate Your Actual Labor Cost

True Labor Cost = (Annual Income Goal ÷ Total Annual Hours) × Time Per Unit

This accounts for EVERYTHING you do, not just making

1

Set Your Annual Income Goal

What do you need/want to earn annually from your business? Be realistic—this should cover living expenses plus taxes and benefits.

Example: $52,000/year

Equivalent to a $25/hour full-time job (2,080 hours)

2

Track ALL Hours for 2-4 Weeks

Use a time tracking app or simple spreadsheet. Track every business activity in 15-minute increments.

Weekly Tracking Results:

Production:10 hrs
Photography:2.5 hrs
Listings:1 hr
Packaging:2 hrs
Shipping:2 hrs
Customer service:2 hrs
Marketing:2 hrs
Admin:1.5 hrs
Total weekly hours:23 hrs
3

Calculate Your Production Multiplier

This shows how much total time you work for every hour of production.

Calculation:

Total Hours ÷ Production Hours = Time Multiplier

23 hours ÷ 10 hours = 2.3× multiplier

For every 1 hour making, you work 2.3 total hours

4

Apply to Product Pricing

Multiply production time by the multiplier, then by your target hourly rate.

Product: Handmade Necklace

Production time: 1.5 hours

Time multiplier: 2.3×

Actual time impact: 1.5 × 2.3 = 3.45 hours total

Labor Cost Calculation:

Target rate: $25/hour

True labor: 3.45 hrs × $25 = $86.25

vs. $37.50 if you only counted production time

Alternative: Units-Based Calculation

If you produce consistent quantities, divide total hours by units produced:

Total weekly hours:23 hours
Units produced:15 necklaces
Hours per unit:23 ÷ 15 = 1.53 hrs
Labor cost per unit:1.53 × $25 = $38.25

Common Labor Cost Mistakes (And How to Fix Them)

Mistake #1: Only Counting Production Time

"This necklace takes 2 hours to make, so labor = 2 × $25 = $50"

Why It's Wrong:

You spend 1.5+ hours on photography, listing, customer questions, packaging, and shipping per product. Actual labor: 3.5 hrs × $25 = $87.50

The Fix:

Use the time multiplier method (2.3× average) or track hours per batch of units produced

Mistake #2: Using Minimum Wage

"I'll charge $15/hour because that seems reasonable"

Why It's Wrong:

$15/hour doesn't account for taxes (30%), lack of benefits, business expenses, or skill value. Your actual take-home is $10.50/hour—below minimum wage in many states.

The Fix:

Minimum viable rate for skilled craft: $25-30/hour. Premium/specialty: $40-60/hour. Factor in your skill level and local market rates.

Mistake #3: Guessing Production Time

"I think this takes about 3 hours to make"

Why It's Wrong:

Makers underestimate production time by 30-60% on average. "3 hours" is often 4.5-5 hours when properly tracked, including setup, cleanup, mistakes, and breaks.

The Fix:

Track actual time for 5-10 units using a timer. Include setup, production, cleanup, and quality control. Use the average.

Mistake #4: Not Updating Time Estimates

"I priced this 2 years ago and haven't changed it"

Why It's Wrong:

As you improve skills, production time decreases. As you scale, non-production ratio changes. Pricing needs annual review at minimum.

The Fix:

Review time tracking quarterly. Adjust pricing when efficiency changes by 20%+ or volume scales significantly.

How to Reduce Non-Production Time

While you must account for all time in pricing, you can reduce non-production time through systematic efficiency improvements. Every hour saved on admin or shipping is an hour you can spend making (or resting).

Efficiency Strategies That Actually Work

Batch Photography Sessions

Instead of photographing each product individually, batch 10-20 products in one session with identical lighting setup.

Old method: 30 min per product20 products = 10 hrs
Batch method: 15 min per product20 products = 5 hrs
Time saved:5 hrs/week = 260 hrs/year

Listing Templates & Automation

Create standard listing templates with pre-written sections for materials, care instructions, and shipping policies.

Custom listing each time:30 min/product
Template-based listing:5 min/product
Time saved:8.3 hrs/week for 20 products

Batch Shipping Days

Ship 2-3x per week instead of daily. Batch print labels, pack orders together, arrange pickup.

Daily shipping (setup + drive):7 trips = 7 hrs/week
Batch shipping (2× per week):2 trips = 3 hrs/week
Time saved:4 hrs/week = 208 hrs/year

FAQ Auto-Responses

80% of customer questions are identical. Create saved responses for common questions about shipping, customization, materials, etc.

Custom responses each time:5 min × 30 emails = 2.5 hrs
Template responses:1 min × 30 emails = 0.5 hrs
Time saved:2 hrs/week = 104 hrs/year

Combined Impact:

Total time saved per week:

19.3 hours

Value at $25/hour:

$25,090/year

Either work less for same income, or produce more for higher income

When to Raise Your Hourly Rate

Rate Increase Decision Framework

Raise your rate if:

  • You have a 4+ week backlog consistently (demand exceeds capacity)
  • Your skills have significantly improved (certifications, years of experience, awards)
  • Production efficiency has increased by 30%+ (now takes 2 hrs vs. 3 hrs previously)
  • Cost of living or business expenses have increased (inflation adjustment)
  • Comparable artisans in your niche charge 20%+ more for similar work

Typical Rate Progression:

Year 1 (Learning):$15-20/hour
Year 2-3 (Competent):$25-35/hour
Year 4-5 (Skilled):$40-60/hour
Year 6+ (Master):$75-150/hour

How TrueCraft Tracks True Labor Cost

Manually tracking all business hours is tedious and error-prone. TrueCraft automates labor cost calculation:

  • Set your target hourly rate and annual income goals
  • Automatically calculates time multipliers based on sales volume and production rates
  • Shows true labor cost per product including all invisible work time
  • Alerts you when products are underpriced based on actual time investment
  • Tracks your actual hourly earnings across all sales (revenue - expenses / total hours)

Time Tracking & Labor Cost Resources

Learn more about labor cost calculation and time tracking from authoritative sources:

SBA Labor Costs & Pricing Guide

Official guidance on calculating labor costs and incorporating them into product pricing.

ASME (Time Study & Methods Engineering)

Professional standards for time tracking and productivity measurement in manufacturing and handmade work.

IRS Publication 587: Business Use of Home

Tax guidance on tracking home-based business hours and labor costs for deduction purposes.

Time Tracking Best Practices

Guide to tools and systems for accurate time tracking across business activities.

Know Your True Hourly Rate

TrueCraft automatically calculates true labor costs including all invisible work time, so you can price products profitably and actually earn your target rate.

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The True Labor Cost Per Hour: Calculating Your "Invisible" Work Time | TrueCraft | TrueCraft